Samsung Galaxy S5 Neo - Grey - 16GB - EE - Grade B
Item: SAMSUNG GALAXY S5 NEO
Memory Size: 16GB
Touch ID: N/A
Charger Included: Yes all devices are supplied with a fully working charger (if a used original charger can be supplied this will be done, if not a new, high-quality copy charger will be supplied)
Boxed: Not all of our devices come in their original boxes if we have a box available it will be used if not the item will arrive in a generic box without branding.
We have been supplying mobile phones to both the public and into other businesses for some years now, perfecting our processes to offer you’re the highest quality, used technology possible. Working in partnership with Inspect Your Gadgets Ltd to ensure all of our items are tested thoroughly before resale. A member of our team will be on hand if you have any questions on 0151-424-9977 or firstname.lastname@example.org.
We grade our phones into different categories to give you the customer the best idea of what you are buying. All used phones are graded from A-C and items that have been completely refurbished and are in like new condition will be graded as Fully Refurbished. If during the grading/testing process and faults are found they are repaired by our sister company Inspect Your Gadgets Ltd.
FULLY REFURBISHED - This product is showing no signs of use, it has been fully tested and is in excellent working order. The phone has had any defective parts replaced so the item looks like and tests like new.
GRADE A - This product is in very good cosmetic condition and there may be some light signs of use, the item has been fully tested and is in full working order.
GRADE B - This product will show moderate signs of wear and tear, the item has been fully tested and any defective parts replaced. Even though the phone has been well used you still get our 6-month warranty to cover our products.
GRADE C - Products with a Grade C condition will show some heavy signs of use including scratches to the housing and/or screen. This may include chips or small dints however the phone will still be fully functional and still qualify for 12 months warranty.
We offer a 12-month warranty on all graded and fully refurbished devices at Smartphone Trader. This warranty covers you against premature component failure and issues that may arise over time. The warranty does not cover software related issues, this is due to the instability of iOS and android operating systems and faults that arise through no fault of our own or the devices we sell. These software faults include but are not limited to issues caused while updating, boot loops and any other issue we deem to be a software related issue.
This warranty does not cover user damage or misuse, this includes but not limited to cracked glass, faults LCD due to drops or damage, water damage etc.
To be eligible for warranty on your device it must still be in the same cosmetic condition it was sold to you. Also all of our original security seals must be untouched. Any signs of water damage will also void your warranty.
We are very fair when it comes to warranty and each case is judged individually.
SMARTPHONE TRADER DECISION ON WARRANTY IS FINAL
Payment and Postage
We can take orders through our website or over the phone by calling 0151-424-9977. Once payment has been made we will then package and ship your item using Royal Mail recorded delivery. For orders placed before 1 pm, you will usually receive your item the next working day however we do state a 48-hour turnaround for delivery. You can also purchase our handsets in-store at one of our retail outlets in Widnes or Frodsham in Cheshire.
If you would like to discuss anything with us then please call 0151-424-9977 or visit our Facebook page